Skip to main content
All CollectionsShipping & Delivery
Why is my package is going to the wrong destination?
Why is my package is going to the wrong destination?
Updated over 9 months ago

If you’re tracking your package on the Canada Post website and it looks like it’s headed to the wrong city, it’s most likely due to human error at Canada Post. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

Did this answer your question?